【Gathering potential,Seeking long-term and win-win results —— August sharing meeting of Pang's Group held successfully】
2023-08-24
Gathering potential,Seeking long-term and
win-win results
August sharing meeting of Pang's Group
In order to improve the staffs’ ability to analyze common after-sales problems in foreign trade, the ability to identify flexibags, and enhance the conversion rate of customers, Pangs Group held an August sharing meeting on the afternoon of August 16.
Sharer: Jonathan Hao, the first marketing department
Jonathan Hao used his own experience to tell us: while enjoying the advantages and convenience brought by flexibags packing, we also need to bear the corresponding risks,He suggested not to be greedy for the low price and choose small freight forwarders and unreliable flexitank companies. The salesman should understand the working principle of the operation of flexibags and the correct loading requirements, strictly control the transportation process, and adhering the company's philosophy: zero-risk shipment.In addition, Jonathan also elaborated on the Working principle and related knowledge of operating flexitank, hoping to help more colleagues to avoid the risk of shipment
Sharer: Jessi Zhu, the second marketing department
Jessi Zhu summarized the following two points with her own after-sales cases:Firstly, Don't panic when encountering problem.Collect enough evidence and analyze the key points of problems, put forward reasonable solutions to maximize the benefits for yourself and don't be influenced by customers.Secondly, Standardized Packing.Freight agents need to ensure the goods complete and we should keep the packing photos.Containers should be clean and tidy.
Sharer: Jessi Li, the third marketing department
She believes that in order to improve the customer conversion rate, we need to understand and analyze the sales data, sort out and define the development process, and focus on the maintenance of relationship with the customer . To screen out the high-quality customers who are stable buyers,we need understand their purchasing cycle, And we can find out the key points of the target customers from their buying behavior and daily communication, and to grasp the opportunities at a specific stage.
Jonathan Hao and Jessi Zhu shared the issues of after-sale and packaging of products, which can help salesmen avoid most of the product packaging risks, while Jessi Li proposed the ways to improve customer conversion rate, which also benefited everyone.
The sharing meeting concluded successfully, and let's look forward to more exciting content in the further ones.